FAQ

Online Silent Auction FAQs

How do I view the catalogue and where do I go to bid once the auction opens?

https://airforcecharityball2020.ggo.bid

Will I receive a notification when the auction opens?

Yes. Once you are registered, you will receive an email and a text message (if you provided your

mobile phone number when you registered) when the auction opens and again before it closes.

Is it a continual bid process?

Each bidder is allowed to bid an unlimited number of times on each item. Be sure to refresh your browser after bidding to view the updated status after bidding.

Is there any type of notification to my individual email when I’m outbid?

Yes, registered bidders will receive an email and a text message (if you provided your mobile phone number when you registered) when outbid.

How long will it take for my bid to be recognized? How will anyone know how quickly their bids will be accepted? Will it be evident on the “item page” what the bids are at any given moment or how long is the lag time?

Bids are instantaneous, however may be necessary to refresh your browser after bidding to view the updated status.

I placed a bid but received a notice that I was outbid right after. Why?

If another bidder had set a max bid that was higher than the bid you placed then the system automatically places another bid for them until their max bid amount is reached. In these situations, you must continue to bid until you are the highest bidder if you want to win the auction item.

At the end of the auction, how will the bidding “wars” be handled?

The system automatically selects the highest bid at the moment the auction closes. Winners will receive an automated email and text message (if you provided your mobile phone number when you registered) at the conclusion of the auction notifying them of their win. Auction participants who did not win will not receive an automated notification at the conclusion of the auction.

How many people will be bidding?

We anticipate between 150 and 300 bidders to participate this year.

I am not sure if I will want to bid, can I wait to register?

The system may not send the registration verification email immediately and may take up to an hour so don’t delay, register early if you think you may want to bid.

If I purchase an item will it be shipped to me?

It depends. The majority of the items available in the auction will need to be picked up in the National Capital Region. Travel certificates, experience and excursion certificates can be mailed. It is important to check the restrictions and shipping limitations for each item you are interested in.

Where do I find more information?

https://airforcecharityball.org

MORE QUESTIONS ABOUT THE ONLINE SILENT AUCTION

Support

If you encounter issues registering or during the silent auction, please review the Frequently Asked Questions on https://airforcecharityball.org. If you are unable to resolve your issue, contact silentauction@airforcecharityball.org.

Questions About the Cancellation of the 2020 Air Force Charity Ball

Will the U.S. Air Force Charity Ball be rescheduled?

Unfortunately, we will be unable to reschedule the Ball in 2020 but we look forward to seeing you at next year’s Charity Ball scheduled for March 20, 2021.

Will sponsorship funds be refunded?

We are so grateful to our industry partners and the critical support they provide to our Airmen and families. This year’s Charity Ball was sold out and course to raising a record amount for the Air Force Aid Society. As you can imagine, we have already incurred costs in the planning of the event. We hope you will consider allowing your 2020 sponsorship to remain as a donation to the Air Force Aid Society. If left as a donation it will become a fully tax-deductible contribution. Please refer any refund requests to corporatesponsors@airforcecharityball.org

Will ticket purchases be refunded?

We are so grateful to all our donors and the critical support they provide to our Airmen and families. This year’s Charity Ball was sold out and, on its way, to raising a record amount for the Air Force Aid Society. As you can imagine, we have already incurred costs in the planning of the event. We hope you will consider allowing your 2020 ticket purchase to remain as a donation to the Air Force Aid Society. If left as a donation the entire ticket cost will become a fully tax-deductible contribution. Please refer any refund requests to reservations@airforcecharityball.org

What happens to the hotel and travel plans for those attending the Charity Ball?

Hotel reservations made at the Hyatt can be canceled up to 72 hours in advance and we’re confident airlines will be honoring refunds or canceling change fees based on the current situation.

Will there still be a Silent Auction?

There are plans to host the Silent Auction in an on-line format this year. Information on how to participate in the silent auction will be posted on the Charity Ball website, airforcecharityball.org, in the coming days. 

I purchased Raffle tickets. Will there still be a raffle drawing?

Yes, the Peloton Bicycle Package and the Diamond Necklace will still be raffled off. Raffle winners will be announced at the end of the auction.

BASIC FAQs

How much do you know about the annual Air Force Charity Ball? Here are a few of the questions that people have asked over the years and the corresponding answers.

How is the Air Force Officers’ Spouses’ Club (AFOSC) connected to the Air Force Charity Ball?

The AFOSC provides the volunteer manpower to organize and host the Charity Ball. The AFOSC receives a small portion of the money raised to go into their welfare fund for scholarships and disbursement to charities.

What is the Air Force Charity Ball and when was the first one held?

The United States Air Force Charity Ball is an annual gala that was started in 2004. That year, Air Force Officers’ Spouses’ Club of Washington DC (AFOSC) created a special committee to host a charity ball to benefit the Air Force Aid Society, the official charity of the U.S. Air Force.

When does registration open for the Charity Ball? 

Online registration opens on January 27, 2020, and will remain open through March 2, 2020.

What is the Air Force Aid Society? Who do they help?

The Air Force Aid Society (AFAS) is the official charity of the United States Air Force incorporated in 1942 as a non-profit organization whose mission is to help relieve the financial distress of Air Force members and their families and to assist them in financing their higher education goals.

AFAS provides direct support across all three of its core programs:

  • emergency assistance
  • educational support
  • community enhancement

What usually happens at the Air Force Charity Ball?

The evening begins with a social hour where you can view items offered in the Silent Auction, then moves on to a wonderful meal. During dinner, you will get a chance to hear a few of the many moving stories about Airmen who have been helped by the Air Force Aid Society. The evening wraps up with a little dancing. It’s a great way to join with others to support and highlight the important role that the Air Force Aid Society has in the lives of our Airmen.

How does the Silent Auction work?

The Silent Auction is one of the highlights of the evening! It includes unique items and experiences donated by our supporters around the world. We use a mobile bid system that allows guests to follow the progress of the auction and continue to bid on their cell phones as they enjoy the rest of the evening. The Silent Auction gives us the ability to raise additional funds to help Airmen while taking home a “treasure” at the end of the night!

Is there one set price for tickets? How much are tickets?

There are two price levels. One for enlisted guests -$100 per person and all others – $150 per person.

Who do I contact if I still have questions about the event and/or need to make a change to my reservation for the 2020 Charity Ball?”

Please contact reservations@airforcecharityball.org. They will assist you with any event questions and changes to your reservation.

I would like to volunteer to help the day of the event. Is this possible?

We welcome volunteers on the day of the event!  This event requires an army of volunteers to make it successful. Interested volunteers can contact the Air Force Charity Ball volunteer coordinator at volunteers@airforcecharityball.org.

Can groups and organizations volunteer on the day of the event?

Yes, in the past we had ROTC and Junior ROTC programs from universities and high schools in the local area. It is a great way to give back and meet senior leadership of the Air Force.

Who can attend the Air Force Charity Ball?

Anyone can attend the Air Force Charity Ball. You do not need to be affiliated with the Air Force. No formal invitation is needed. You just need to purchase a ticket.

I can’t attend Air Force Charity Ball in person, but I’d still like to support the event. What can I do?

In the past, most people who cannot attend make monetary donations through our airforcecharityball.org website or they donate an item to the Silent Auction or Raffle. If you have something to donate or know of a business who would love to sponsor an item, send an email to silent.auction@airforcecharityball.org or corporatesponsors@airforcecharityball.org.

How much money has been raised in total since the first AF Charity Ball was held?

Since its inception, the gala has generated over $8 million and become one of the largest fundraisers for AFAS. The money raised directly supports Airmen and their families. Additionally, for every $1 donated, AFAS provides $3 in support to USAF service members & their families.

The bottom line, the Air Force Charity Ball happens because of the AFOSC and benefits Airmen around the world through the Air Force Aid Society. Won’t you join us in supporting this worthwhile event?

If you’d like to volunteer, contact volunteers@airforcecharityball.org. If you’d like to make a donation for the Silent Auction, contact silent.auction@airforcecharityball.org.

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